Change or Cancellation
As soon as your order is placed, our fulfillment process goes into motion. To change or cancel an order, please follow the steps listed below. The sooner we receive a request, the faster we can revise your order.
For standard shipping orders, you can cancel the order simply by sending an email to firstname.lastname@example.org or calling customer care at 1-323-597-1109. If you cancel your order at least 24 hours before the scheduled delivery time, we will simply cancel your order. If you cancel your order less than 24 hours prior to the delivery date, we will cancel the order but will charge your credit card the delivery fees. You will receive an email confirming cancellation of your order.